h baji's Privacy Policy

This privacy policy ("Policy") applies to the h baji platform and all associated services. By registering an account, playing games, placing sports bets, or using any service on this platform, you are considered to have accepted all terms of this policy. h baji treats user privacy with the utmost importance and is committed to protecting your information.

This policy is linked to h baji's Terms and Conditions and both documents should be read together. If anything is unclear, please contact our support team.

1 What Information Is Collected

h baji collects user information in several ways — from the registration process through every step of using the platform.

1.1 Registration and Account Information

The following information must be provided when creating an account:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Username and password
• National ID card or passport number (if identity verification is required)

1.2 Financial Transaction Information

Deposits and withdrawals are processed through bKash, Nagad, Rocket, or Upay. During this process, mobile wallet numbers and transaction reference numbers are recorded.

1.3 Automatically Collected Information

The following is recorded automatically while using the platform:

• IP address and device type
• Browser and operating system information
• Session duration and list of pages visited
• Gaming and betting activity logs
• Data collected through cookies and similar tracking technologies

1.4 Communication Information

When you contact the support team via live chat or email, the content of that conversation is stored. This helps improve service quality and resolve future issues.

2 Purpose of Using Information

Collected information is used only for the legitimate purposes listed below. h baji never processes user information unnecessarily.

2.1 Account Management and Security

Personal information is used for account verification, login security, preventing unauthorized access, and detecting fraud. This includes age verification to prevent those under 21 from creating an account.

2.2 Transaction Processing

Financial information is used to complete deposits and withdrawals, maintain transaction history, and resolve financial disputes.

2.3 Service Improvement and Personalization

The platform experience is improved by analyzing users' gaming preferences and behavior. Relevant content is displayed based on which games or sections a user shows more interest in.

2.4 Communication and Support

Email or mobile numbers are used to send account-related notifications, important policy change updates, and promotional offers. Users can opt out of promotional communications at any time.

2.5 Responsible Gaming

User gaming data is analyzed to support the responsible gaming program. If unusual behavior is detected, protective measures are taken.

3 Data Storage and Security

h baji follows industry-standard technology and processes to protect user information. Multiple layers of security are in place to ensure data safety.

3.1 Encryption Technology

All data transfers on the platform are secured through SSL (Secure Socket Layer) encryption. User login credentials and financial information are never stored in plain readable form.

3.2 Server Security

h baji's server infrastructure undergoes regular security audits. Firewalls, intrusion detection systems, and 24-hour monitoring are in place to prevent unauthorized access.

3.3 Password Protection

User passwords are encrypted using strong hashing algorithms. h baji never shares the original password value with any staff member or third party.

3.4 Data Retention Period

Necessary information is stored while the account remains active. Even after an account is closed or deleted, certain information may be kept for a defined period to meet legal obligations, maintain financial records, and resolve disputes.

4 Sharing Information with Third Parties

h baji does not sell user information or share it with third parties unnecessarily. However, information may be shared in specific circumstances.

4.1 Payment Processors

Necessary transaction information is shared with bKash, Nagad, Rocket, and Upay to complete deposits and withdrawals. These mobile financial services have their own privacy policies.

4.2 Technology Service Providers

Trusted third parties are engaged for gaming software, server hosting, and analytics services. These partners may only use information for specified purposes and are bound by contractual confidentiality terms.

4.3 Legal Obligations

Information may be shared with authorities when required by a court order, government directive, or legal process. Where possible, users will be notified in advance.

4.4 Fraud and Crime Prevention

h baji reserves the right to share information with relevant authorities to prevent money laundering, fraud, or other illegal activities.

5 Cookies Policy

Cookies and similar tracking technologies are used on the h baji platform. They help improve the user experience and maintain platform functionality.

5.1 Essential Cookies

These cookies are necessary for the platform's basic functions. They are used to maintain login sessions, perform security checks, and process transactions. Disabling these cookies will prevent the platform from working properly.

5.2 Analytics Cookies

The platform is improved by analyzing which pages are used most, how long users remain active, and where issues arise.

5.3 Managing Cookies

You can control or delete cookies through your browser settings. However, please note that disabling essential cookies will prevent some features from working.

6 User Rights

h baji recognizes users' right to maintain control over their own information. You may exercise the rights listed below.

6.1 Right to Access Information

You can request to know what information h baji holds about you. Contact the support team and the relevant information will be provided.

6.2 Right to Correct Information

If your account contains incorrect or outdated information, you can request a correction. Some information can also be changed directly from account settings.

6.3 Right to Delete Information

When closing your account, you can request that your personal information be deleted. However, some information may be retained for a defined period due to legal obligations or ongoing disputes.

6.4 Right to Object to Processing

You may object to promotional communications or analytical use of your data. h baji will take appropriate action in response to such a request.

To learn more about these rights, visit the FAQ section, where answers to common questions are available.

7 Protection of Minors

h baji strictly refrains from providing services to anyone under the age of 21. Age is verified at registration and if a user is found to be a minor, their account is closed immediately.

If a minor accidentally opens an account and any of their information has been collected, that information is deleted at the time the account is closed.

8 International Data Transfers

h baji may operate server infrastructure in various countries, meaning your information may be transferred internationally. Regardless of where data is stored or processed, the protections described in this policy apply equally.

When sharing information with international partners, contractual protections are ensured so that your information remains properly secure at all times.

9 Policy Changes and Notices

h baji may revise this privacy policy from time to time to keep up with changes in technology, law, or business processes.

9.1 Change Notifications

If any significant changes are made, a notice will be posted on the platform and users may be informed via their registered email or mobile number. For minor changes, the date at the top of the policy will be updated.

9.2 Continued Use After Changes

Continuing to use the platform after a revised policy is published means you have accepted the updated policy. If you do not agree to the changes, you may request to close your account.

10 Contact and Complaint Resolution

If you have any questions, concerns, or complaints about this privacy policy, please contact h baji's support team. All complaints will be taken seriously and resolved as quickly as possible.

To learn more about h baji, visit the About Us page.